WORKSHOP 1 - Understanding
the World of Alzheimer's
WORKSHOP 2 - Non Verbal Communication
WORKSHOP 3 - Verbal Communication
WORKSHOP 4 - Listening Skills
WORKSHOP 5 - Tools for Behaviors
WORKSHOP 6 - Tools for Caregiving
WORKSHOP TWO - NON VERBAL COMMUNICATION
RITUAL: Name tags/Handouts/Snack/Sit in a new seat
DISCUSSION: Talk about last week’s class. Do you have any
questions about what we talked about last week? Can anyone tell
me what dementia is? Can you tell me three words that have to do
with Alzheimer’s disease?
ICEBREAKER: Pick one from
my big list
WARM UP: Point Nod
BRAINSTORM - PAIRS: List of non-verbal communication
Break into pairs and see who can come up with the most ways to communicate
non-verbally in 3 minutes. At the end of three minutes ask for one
pair to share their list, if anyone has different ones to add ask
them to stand and share from their list.
Talk about non-verbal communication. We communicate non verbally
24 hours a day.
HANDOUTS: I usually follow the handouts. You
can print out just the handout for the discussion below here.
DISCUSSION: About the Mirrors game
- Eye Contact
Very important for accurate communication: to give complete attention
to the individual, to show respect and to connect from one person
"How many of you have held a newborn baby?"
OK. What did you look at? The face. Eyes ? Right ? Then you checked
the fingers and toes. How many of you have been with someone when
they are dying? What are you looking at ? The eyes. Waiting for
them to close or glaze over. We aren’t checking the fingers
or toes anymore. Form the time we are born til the moment we die
we are focusing on the eyes. How important eye contact is to human
beings. We are connected through our eyes. Now those of you who
found someone you didn’t know very well to play the Mirror
game and you had to make eye contact with the other person for
2 minutes - I bet if you didn’t say Hello to them in the
hallways before the next time they are walking down the hall and
you see each other you will day “ Hey ! Hi ! You were my
partner - remember ( mime doing the mirror game) “ You didn’t
share any new information or facts about each other, you simply
connected through eye contact.
- Body Language /Facial Expressions
Does your face match your words ? When you aren’t speaking
what does your face say to those around you?
Match your body language with your intent. Know that someone is
always watching you. You need to be able to read others body
language and know is the individual saying to you with their body
"If I were to stand before you and say, Wow, I sure am glad
I am here with you today." (Say it with sarcasm and negative
body language)" Did you believe me? What did you think? Right
- my words did not match my facial expressions, my body language
or my vocal characteristics.
- FLIP CHART
Write the Statistic
People we communicate with will take away from us:
7% of our words
38% of vocal characteristics : tone, volume, inflection
55% of body language and facial expressions
EXERCISE: I Can
Name that Body Language in ...
EXERCISE: Pass the
When necessary you can model/cue an activity for an individual/group.
Try and show it in steps, just like when you are vocalizing instructions.
Both are forms of communicating. Approach a person from the front
and be aware of how close you are when speaking, especially when
the person is seated.
VISUALIZATION: Close your eyes. You are in a wheelchair in a hallway
and you are dozing in and out. You open you eyes and you are not
sure where you are right now. There is something that looks familiar
but then you hear some scary noises down the hall. You see some
people but you don’t know who they are, you see doorways
but can’t tell where they go. You start to feel anxious
and you can feel you heart beating a little faster and are wanting
to call out when ... (Be walking around the room as you do this
and pick someone who is visible to most of the group and place
you hand firmly on their shoulder at this moment. They usually
jump a bit.) "How did that feel? What would you do ?"
- Face to Face /Eye Level
Speak and gesture face to face and try to communicate at their
eye level when possible.
Be aware of communicating with other senses; smell, sight, taste
and touch...Touch is very important.
It really can be golden.
in 2 sentences- verbal and non verbal
CLOSER: Look at list of closers.
EVALUATION: Fill out one
page evaluation (click for printable PDF)
HOMEWORK : Look over your handouts and which of these apply to
you? Which one can you focus on for this next week?